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TOPICS

Results for Topics : "Population"


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Customer journey mapping: a qualitative inquiry of Klinik Nur Sejahtera LPPKN
Item Type: Conference or Workshop Item
Author: 
Abdul Rahman, Muhamad Hilmi and
Abd Rahman, Nur Hairani and
Abd Halim, Khansa' and
Md Yusof, Sofia and
Mohamad Shahir, Syahriah and
Author: 
Editor: 
Year:  00/07/2026
Abstract:  This study uses a qualitative approach aimed at recommending an operational framework for Klinik Nur Sejahtera, focusing on organizational processes, integration of user feedback, and assessment of the existing business model. The framework recommendations in this study highlight the need for an integrated digital health ecosystem and the expansion of a collaborative care network to strengthen the clinic’s structure in terms of service access, financial stability, workforce capacity, service quality, digital engagement, supply chain efficiency, and population health impact. Recognizing Klinik Nur Sejahtera as a community-based healthcare provider, the recommended framework has short-term implications for the clinic’s development from 2026 to 2030, emphasizing the critical intersection between clients, service providers, and opportunities for improving the national family planning services.
 
 
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Current trends in transnational population flows in Malaysia: Issues, policy and challenges
Item Type: Conference or Workshop Item
Author: 
Kassim, Azizah and
Author: 
Editor: 
Year:  00/00/2013
Abstract:  In the last 40 years there has seen a substantial increase in Malaysia’s foreign pop. According to the last National Census in 2010, out of a pop of 28.4 million, over 8.3% are non-citizens. The increase is mainly the result of labour inflow since the early 1970s due to Malaysia’s relatively better economic development and political stability which attract economic migrants and asylum seekers from within and outside the ASEAN region. This paper which focuses on current transnational flows in the country has the following objectives: 1. To provide an overview of transnational population flows in Malaysia in the last decade and identify major streams that are causing considerable concern to the state and the Malaysian public. The focus is on the low skill foreign workers, the largest category of migrants in Malaysia. 2. To examine public perceptions of foreign workers, how such perceptions are formed and what their impacts are on state policy. 3. To discuss the state policy on foreign workers, both legal and irregular, the objective of the policy and its strategies. 4. To highlight the challenges faced by the state in implementing the foreign worker policy. 5. To evaluate the achievement and shortcomings of the policy. The writer identifies five types of transnational inflows into Malaysia i.e. that of low skill migrant workers both legal and irregular; asylum seekers; expatriates; foreign students; and participants of Malaysia’s My Second Home (MM2H) project.
 
 
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