||Butler and Gleason (1985) define productive ageing as “the capacity of an individual or a population to serve in the paid workforce, to serve in volunteer activities, to assist in the family and to maintain himself or herself as independent as possible.” USIAMAS is a non-governmental organization (NGO), registered in 2002 with the Registrar of Societies. It is a non-profit and welfare related organization whose members are senior citizens themselves. USIAMAS was formed with the objectives of being a smart partner or consultant to government, corporate and other volunteer bodies who share the same mission and vision of planning, implementing, coordinating, evaluating policies, projects and programs for the wellbeing of senior citizens towards quality and meaningful life. Among the various programs run by USIAMAS to support productive ageing are seminars, capacity training programs for volunteers and with the cooperation of the Social Welfare Department of Malaysia manages an Activity Center for Senior Citizens in Kompleks Penyayang Sungai Buloh. USIAMAS was honored to be chosen by HELPAGE Korea to implement a pilot project on home-help in 2005. Home-help is a community support program aimed at ‘recruiting, developing and deploying volunteers to make regular visits as informal companions and soft-skilled caregivers to older persons staying in their homes.’The normal duties of a volunteer in a home-help program include ‘personal grooming, running errands, feeding, reminders on medication, writing letters, accompanying them on recreational activities, visit to hospitals, banks or supermarkets’ More often the mere art of listening and responding to the needs of older persons will help to overcome their feelings of ‘rejection, isolation, boredom and loneliness’. The pilot project which commenced in 2005 has now been extended to Negeri Sembilan and Melaka with the support of the Social Welfare Department of Malaysia.