||This paper describes the current situation in family institutions in particular related to the role, level of well-being, challenges and preparation of mothers and fathers in facing the COVID-19 pandemic that has spread in the country since early 2020. The subtopics in this paper are based on 10 public opinion polls conducted by the National Population and Family Development Board (NPFDB) throughout 2020 and 2021. The survey, which involved nearly 13,000 respondents, focused on Malaysian mothers and fathers, who have children aged 3 to 24 years only. There are seven subtopics in this paper, namely (i) Introduction; (ii) Literature Review; (iii) New Norma Family; (iv) The Role of Parents in the Family; (v) Level of Parental Well -Being in Family Institutions; (vi) Challenges and Parental Preparation Related to the Use of Digital Technology; and (vii) Recommendations and Conclusions. The findings show that despite facing various issues and challenges such as health and safety of family members, education of children and family financial/economic management, majority of mothers and the father was found to still remain in a state of well -being good. Mothers and fathers as the main pillars of the family are seen continues to play an important role for adapting family members to a normative lifestyle new. However, some detailed assessments and assistance support needs to be reconsidered by the Government to help mothers and fathers especially in the home-based teaching and learning (PdPR), i.e. current methods and future learning for children. Based on the sharing of subtopics in this paper, it is hoped that various activities and programs can be planned as well as the formulation of new policies that are equally beneficial towards achieving the aspirations of the Malaysian Family. Generally, this paper contributes to the relevant knowledge about Malaysian Family well -being education in the face of new norm life. While in particular, this paper work contributes to role -related knowledge, well -being, challenges and preparation of parents in the situation of COVID-19.