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TOPICS

Results for Topics : "Demography"


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Cabaran, kesejahteraan dan penglibatan ibu dalam keluarga : penemuan tinjauan pendapat umum bersempena Sambutan Hari Ibu 2024
Item Type: Scientific Poster
Author: 
Bahagian Penyelidikan Pendudukan dan Keluarga, Lembaga Penduduk dan Pembangunan Keluarga Negara, Malaysia,  and
Author: 
Editor: 
Year:  00/07/2024
Abstract:  In conjunction with the 2024 National Mother's Day celebration, the Ministry of Women, Family and Community Development (KPWKM) through the National Population and Family Development Board (LPPKN) has conducted an online public opinion poll from 12 to 31 May 2024. In addition to finding out the issues and the current challenge of motherhood in managing the family and raising children, the focus of this study is to find out the level of mental well-being of mothers, and to know the extent of the important role and involvement of a mother in family institutions. With the theme "Terima KASIH Ibu", a total of 3,988 respondents consisting of mothers of Malaysian citizens aged 18 and above who have children were involved in this survey. The results of this study are expected to be the basis for the implementation of appropriate intervention programs towards the strengthening of family institutions.
 
 
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Cabaran, kesejahteraan dan penglibatan bapa dalam keluarga : penemuan tinjauan pendapat umum bersempena Sambutan Hari Bapa 2024
Item Type: Scientific Poster
Author: 
Bahagian Penyelidikan Pendudukan dan Keluarga, Lembaga Penduduk dan Pembangunan Keluarga Negara, Malaysia,  and
Author: 
Editor: 
Year:  00/07/2024
Abstract:  In conjunction with the 2024 National Father's Day Celebration, the Ministry of Women, Family and Community Development (MWFCD) through the National Population and Family Development Board (NPFDB) has conducted an online public opinion poll from 12 to 30 June 2024. In addition to finding out the issues and the current challenges of fatherhood in managing the family and raising children, the focus of this study is to find out the level of mental well-being of fathers, and to know the extent of the important role and involvement of a father in family institutions. With the theme "Terima KASIH Ayah", a total of 1,238 respondents consisting of fathers of Malaysian citizens aged 18 and above who have children were involved in this survey. The results of this study are expected to be the basis for the implementation of appropriate intervention programs towards the strengthening of family institutions.
 
 
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Customer retention: a case study of LPPKN clinics
Item Type: Thesis
Author: 
Sellamuthu, Rajen and
Author: 
Editor: 
Year:  00/00/2011
Abstract:  This is a descriptive study intended to identify the main factors which contribute to the customer retention among the “Clinical Clients” of National Population and Family Development Board or “Lembaga Penduduk dan Pembangunan Keluarga Negara” (LPPKN). The study focused on three variables to check on the level of influence, affect and effect to the process of customer retention. Those variables are service branding, perceived value and service quality. The study was also covered the impact and influence of the demographic element to the service branding, perceived value and service quality in the process of customer retention. Health service sector is getting very important and competitive. This is highly true among the health clinics which are providing reproductive health services. Understanding and fulfilling the customers’ need will contribute to retaining existing customers and reduce the customer switching intentions. Through this research, we were able get some insights of factors and the ranking of importance of these factors in the process of customer retention. For the purpose of this study I have chosen LPPKN Clinics (Semi-Government) in Klang Valley and Seremban. The finding shows there is a positive relationship between perceived value and service quality with customer retention. Nevertheless relationship between service branding and customer retention is not supported for the LPPKN clinical setting. Analysis on the demographic factor showed that, it has a significant influence in regard to service branding, perceived value, service quality and customer retention.
 
 
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